Return Material Instructions
Returns Policy
CV Products, Inc. wants you to be completely satisfied with your purchase. If you are not satisfied with your shipment within 45 days of receiving the item, you may return the item for a refund or an exchange. All exchanged or returned items must be in the original “new” condition with no modifications, scars or signs of installation.
Returned items must be complete in the original box with all warranty cards, manuals, instructions and accessories included in their original new condition. All returns must have a RGA (Return Goods Authorization) number. All returns must be shipped back in a sturdy box with the copy of the original invoice inside. All returns must be addressed to:

CV PRODUCTS, INC.
RETURNS DEPARTMENT
42 HIGH TECH BLVD.
THOMASVILLE, NC 27360

All returns must be shipped prepaid. We cannot accept COD packages. All items returned after 45 days will be subject to a minimum 15% restocking fee. No parts are returnable after a period of one year from the invoice date.

If a part falls under the manufacturer warranty, it may take 30 – 45 days for the manufacturer to complete the warranty process. The manufacturer will cover these warranties, not CV Products, Inc.

We can not accept returns on custom parts, special orders, non stocking items, or closeout items. We do not accept returns on electronic parts, radio equipment and accessories.