Returns Policy
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CV Products, Inc. wants you to be completely satisfied
with your purchase. If you are not satisfied with your shipment within 45 days
of receiving the item, you may return the item for a refund or an exchange. All
exchanged or returned items must be in the original “new” condition with no
modifications, scars or signs of installation.
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Returned items must be complete in the original box with all warranty cards,
manuals, instructions and accessories included in their original new condition.
All returns must have a RGA (Return Goods Authorization) number. All returns
must be shipped back in a sturdy box with the copy of the original invoice
inside. All returns must be addressed to:
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CV PRODUCTS, INC.
RETURNS DEPARTMENT
42 HIGH TECH BLVD.
THOMASVILLE, NC 27360
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All returns must be shipped prepaid. We cannot accept COD packages. All items
returned after 45 days will be subject to a minimum 15% restocking fee. No parts
are returnable after a period of one year from the invoice date.
If a part falls under the manufacturer warranty, it may take 30 – 45 days for
the manufacturer to complete the warranty process. The manufacturer will cover
these warranties, not CV Products, Inc.
We can not accept returns on custom parts, special orders, non stocking
items, or closeout items. We do not accept returns on electronic parts, radio
equipment and accessories.
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